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Friday, June 18, 2010 (17:28:50) |
| Tags : Haryana, India, Bhupinder Singh Hooda, harsamadhan.gov.in |
Haryana first with web portal for public grievances |
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| Chandigarh, June 18: Haryana today became the first Indian state to launch a web portal for quickly addressing public grievances, an official said.
Chief minister Bhupinder Singh Hooda launched the portal, harsamadhan.gov.in.
"Haryana is the first state in the country to launch such a web portal. Redressal of citizens' grievances is a priority area for us and this user-friendly portal would help them to get their problems solved quickly. It is a significant step in the field of e-governance in the state," Hooda said.
"Harsamadhan allows registration of grievances on an 'anytime-anywhere' basis. It would undoubtedly facilitate in providing transparent, responsive and efficient vehicle to fulfil the aspirations of the people," he said.
Haryana Chief Secretary Urvashi Gulati said: "Haryana has launched this web portal through a centralised computer-based system. It has been branded as 'Harsamadhan', which is a combination of two words 'har' (everyone) and 'samadhan' (solution)."
She said the portal will act as a fool-proof system for registration of complaints and provide a sound monitoring and evaluation mechanism. (IANS) |
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